Renewing your Extension License

Renew licenses and support MDJM

Add-ons for MDJM Event Management are licensed for a period of 1 year at a time. After that, you may renew your license at the normal cost of the add-on to continue receiving product updates and support.

What happens if I do not renew my license?

  1. You will no longer be notified of, or be able to receive automatic security and feature updates for the product
  2. The download link in your MDJM site profile will disappear
  3. You will no longer have access to technical support for the product

Can I purchase a lifetime license?

No. We do not offer lifetime licenses currently.

Can licenses be renewed early or late?

Yes. You can renew your license at any time.

Early Renewal Example: If you purchased your license in April 2022 and renewed in January 2023, your license would last until April 2024 as renewals provide an additional 1 year from the current expiry date.

Late Renewal Example: If you purchased your license in April 2022 and did not renew until July 2023, your renewed license would expire in July 2024.

If I renew my license, do I need to also download the software and install it again?

No. Once you have renewed the system will realise that you have an active license and the automatic update system will work once again.

How do I know when I need to renew my license?

We will send you an email notification 4 weeks prior to license expiration and again 2 weeks later. Additionally, you may receive a notification within your WordPress dashboard.

How do I renew my license?

Simply follow the instructions in the email notification you received when your license was approaching expiration, or visit the Your Account page.

Will my extension work with an inactive or expired license?

Yes it will and this is legal. However you will miss out on critical security patches and new features within the add-on.

Will my license renew itself automatically?

No. At this time we do not offer a recurring renewal feature.

How will I know when the license subscription is renewed?

You will receive an email notifying you of the renewal.

What if I don’t want to renew?

You do not need to do anything. You will automatically stop receiving automatic updates and support for your unlicensed product(s).

If I have Live and Testing servers, do I need to activate my license on both sites?

No, you should only activate your license on your Live site. You may still install your extension on your Test server and use it without an active license.